“Where is the slightest hint of safety in this, when a person is squeezed against the window or the back of a seat?” – retorically asks Mrs. Emilia, whose daughter commutes to school on the upper deck of the Bydgoszcz tram. Her voice about passengers who do not fit inside the trams coincides with the remarks of the tram operators on this matter, which are ignored by the road authorities and the city hall.